Comprehensive Maintenance Support

We ensure stable equipment operation and continuous performance maintenance of control systems through comprehensive maintenance support for video surveillance equipment and control systems

Regular Inspection and Preventive Maintenance

Performance inspection and anomaly detection for video equipment (cameras, sensors, etc.) and control equipment

Integration testing of cameras, sensors, and alarm systems

Inspection and replacement of cable connections, power supply, and network

Firmware/software updates

Fault Repair and Emergency Response

Cause analysis and rapid repair when failures occur

Spare parts procurement and field response system operation

Optimal solution recommendations for maintenance issues due to product discontinuation or irreparable conditions

Integrated Control System Maintenance and Optimization

Inspection and resource optimization of control servers, storage devices, operating software, etc.

Diagnosis and inspection of security settings, backup settings, storage devices, network status, etc.

Real-time monitoring and functional testing

Performance Improvement and Upgrades

Performance enhancement of video surveillance and control systems, incorporation of the latest technology, security reinforcement, etc.

Performance improvements, including video quality enhancement and AI-based analysis functions

Function improvements and user convenience enhancements based on user feedback (UI improvements, alarm settings, etc.)

Video Surveillance Equipment Parts Supply

We aim to establish a sustainable parts supply system for efficient operation and maintenance, considering video surveillance equipment's entire lifecycle (operation, maintenance, disposal).

• PL (Provisioning List) DevelopmentDevelopment of required parts list through LSA (Logistic Support Analysis)
• Parts Supply PlanningPlanning parts sources, supply availability, and spare parts procurement methods to ensure supply stability
• Technical DocumentationDocumenting technical characteristics and usage of parts to enhance maintenance efficiency
• Maintenance and Parts Replacement Cycle SettingSetting maintenance and parts replacement cycles for each equipment to accurately predict required parts and supply parts based on data
• Aging and Discontinuation ResponseDevelopment of alternatives for parts that have reached the end of life or been discontinued, and securing technology for successor parts
• Spare Parts ProcurementMaintaining equipment operational continuity through spare parts procurement and alternative parts development

Operator Training Support

We provide hands-on operator training to enable operators to utilize equipment and perform basic inspections and troubleshooting efficiently. Even after training, we provide continuous support through post-training assistance, including technical inquiry responses, remote support, and re-training when necessary, enabling operators to manage equipment stably.